Support
Questions, bug reports, billing issues, or data requests — we're happy to help.
Contact us
Email support@gettabiya.com. We usually reply within two business days. If something went wrong in the app, include the support code shown on the error screen so we can find it quickly.
Subscriptions and purchases
- Restore purchases — in the iOS app, open Settings, then the billing section, and tap Restore Purchases.
- Manage or cancel an App Store subscription — open Settings on your iPhone, tap your name, then Subscriptions. Cancellation takes effect at the end of the current billing period.
- App Store refunds are handled by Apple at reportaproblem.apple.com.
- Web subscriptions — manage invoices, payment methods, and cancellation from Settings on the web. See our Terms for refund eligibility.
Your account and data
- Delete your account — open Settings and choose to permanently delete your account. If you own a shared trip, you'll first pick a collaborator to take it over.
- Disconnect Gmail — open Settings and disconnect Gmail at any time; stored access tokens are deleted immediately.
- Read how we handle your data in the Privacy Policy.